Transform Your Business
The fast pace and mission critical nature of logistical support of the medical device business demands that every team members from the sales representative to the warehouse staff member be able to communicate Who What When Where and How, in real time to meet the needs of the very next case.
WebOps Mobile integrates these teams into a real-time networked task force leveraging the power of web and handheld devices with bar code scanning capability.
WebOps Mobile is a secure, online system that streamlines the Supply and Service Chains of medical device companies. It revolutionizes the way sales, operations and customer service teams communicate, coordinate and work together.
WebOps Mobile’s back office functions are browser based; no client-side software is necessary. Your in-house team accesses the portal through a secure Web connection, and sales reps are equipped with a handheld device to communicate data while in the field.
For management, WebOps brings a new way to boost productivity, improve efficiency and boost employee morale. For your sales force, WebOps Mobile dramatically improves speed and accuracy, and for customers, WebOps Mobile delivers more effective customer service and communication.
Management
Management is focused on execution. Execution across the full spectrum of business processes from sales to inventory to regulatory compliance. WebOps Mobile delivers across the board.
- Unprecedented 360 degree visibility of business processes. You can’t manage what you can’t see.
- WebOps Mobile integrates security across users and access levels.
- The WebOps Mobile system provides a central web based location for all information regarding a case, including pricing, kits assigned, kit location, shipping information, expected return date, status, usage (if available), etc.
- It provides enhanced user action tracking: for example, who placed a particular order, who assigned the kits, etc.
- WebOps Mobile provides system-wide validation in order to reduce human error.
- Management will receive a new level of reporting, including:
- Add On Report
- Case Usage Report
- Case Summary Report
- Freight Cost Report
- Inventory By Kit Report
- Loaner Kit Trip Cycle
- Loaner Team Productivity Report
- Lost Inventory Report
- Scheduled Cases Report
Sales Reps
WebOps Mobile improves the efficiency of your sales force, allowing them to post and manage cases with a high degree of speed and accuracy. The result is better inventory management and customized delivery of product for surgeons based on their preferences.
- WebOps Mobile provides confirmation when cases are verified and ready for shipment.
- The system provides a detailed list of all inventory items shipped with a case.
- WebOps Mobile provides an electronic method to report usage with required signatures.
- The system can be customized, providing items based on surgeon preferences.
- WebOps Mobile provides electronic pricing including logic for CAP and Redo discounts.
- Archived history of case details are available to the rep across the web from handheld or PC.
- And revolutionary web based Xray image capture and digital templating capability that reaches across time and space from hand held to templating on a PC.
While WebOps Mobile is powerful technology, the user-friendly system requires minimal configuration and installation by the end user. That means your people can be up and running quickly with a minimum of training.
Operations and Customer Service
WebOps Mobile streamlines and simplifies the complex job of managing the supply logistics process. Your operations staff will enjoy a new level of speed and efficiency.
- Inventory cost savings and precision of inventory shipped from web based digital templating capability.
- WebOps Mobile improves warehouse operations by providing alerts when add-on cases are posted and as surgery dates draw near for cases that have not yet been assembled.
- The system dramatically improves inventory control through an electronic method for checking in and replenishing kits, including reconciling with reported usage.
- It provide a decision support mechanism for kit assignment, including recommended kits for specific product systems and the locations and/or statuses of those kits.
- Boosting efficiency in a mission-critical part of your business, WebOps Mobil provides an improved kit management system, making it easier to maintain and locate kits in the warehouse and in the field.
- The system will immediately provide better support for receiving (check-in inventory) and dispatch.
- And finally, WebOps Mobile will provide a decision support mechanism to customer service to improve the speed and accuracy of billing inventory (lot codes) from the correct inventory locations.